Effective: 2025

23rd Terms and Conditions for Philippine Members

These Terms and Conditions govern your use of the 23rd mobile entertainment platform, including all sports events, casino-style games, lottery, promotions, and account services available to members in the Philippines. By registering and using the platform, you confirm that you have read, understood, and agreed to these terms in full. Please review this page carefully before creating your account.

What You Need to Know Before Using 23rd

1. Eligibility and Account Registration

To register and use 23rd, you must be at least 21 years of age and physically located in the Philippines. By creating an account, you confirm that all information you provide — including your name, contact details, and date of birth — is accurate, current, and belongs to you. Each person may hold only one account on the platform; duplicate accounts are prohibited and may result in suspension of access. You are solely responsible for keeping your login credentials confidential and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify the 23rd support team immediately. 23rd reserves the right to request identity verification documents at any stage to confirm eligibility before processing deposits, withdrawals, or promotional claims.

2. Deposits, Withdrawals, and PHP Transactions

All account balances on 23rd are held and displayed in Philippine pesos (PHP). Deposits must be made using the approved payment methods listed on the platform at the time of transaction. Withdrawal requests are subject to identity and eligibility verification, and 23rd reserves the right to conduct additional checks before releasing funds. Members must ensure that the payment account used for withdrawals is registered in their own name; third-party payment arrangements are not permitted. Minimum and maximum deposit and withdrawal limits may apply and will be communicated clearly within the platform. Any attempt to abuse the deposit or withdrawal system, including chargebacks or fraudulent transaction claims, will result in account suspension and forfeiture of balances pending investigation.

3. Promotions and Bonus Terms

Promotional offers availableon 23rd are intended for registered Philippine members in good standing and are subject to individual terms that will be stated clearly alongside each offer. Bonuses and promotional credits may carry wagering requirements that must be met before any associated winnings can be withdrawn; these requirements will be specified on the relevant promotion page. Promotions are not transferable between accounts and may not be combined unless explicitly stated. 23rd reserves the right to withdraw, modify, or cancel any promotion at any time, particularly where there is evidence of abuse, misuse, or attempts to exploit promotional mechanics in a manner inconsistent with normal recreational play. Members are responsible for reading the specific terms attached to each promotion before opting in. Any winnings derived from bonuses obtained through misrepresentation of eligibility may be voided and removed from the account balance without prior notice.

4. Prohibited Conduct and Fair Use

Members of 23rd are expected to use the platform honestly and in accordance with these terms at all times. The following activities are strictly prohibited: using automated software, bots, scripts, or any artificial means to interact with the platform; colluding with other members to gain an unfair advantage; exploiting software errors or technical glitches rather than reporting them; creating multiple accounts to claim promotions more than once; and using the platform for any activity that constitutes money laundering, fraud, or any other unlawful purpose under Philippine law. 23rd actively monitors account activity for patterns that suggest policy violations or irregular play, and reserves the right to suspend, restrict, or permanently close any account where prohibited conduct is identified. Members found to have engaged in prohibited conduct may have their balances forfeited pending a full investigation. Any disputes arising from alleged prohibited conduct will be handled in accordance with the dispute resolution process described in these terms.

5. Responsible Gaming Commitment

23rd is firmly committed to promoting responsible gaming among all Filipino members and takes this obligation seriously as a core part of how the platform operates. Members are encouraged to set personal limits on their deposits, session durations, and entertainment budgets, and to use the tools available in the platform to support healthy gaming habits. If at any point you feel that your use of 23rd is affecting your wellbeing, finances, or relationships, you are encouraged to visit the Responsible Gaming section for practical guidance and self-management resources written in plain Philippine English. 23rd does not market to individuals who have self-excluded or requested account restrictions, and such requests will be honoured promptly. Members who are unsure about whether their gaming behaviour is within a healthy range are encouraged to use the self-assessment resources available on the Responsible Gaming page. The platform will never encourage members to chase losses or to exceed the entertainment budget they have set for themselves.

6. Privacy and Data Handling

The collection, storage, and use of personal information provided by members of 23rd is governed by the platform's Privacy Policy, which forms part of these Terms and Conditions by reference. By registering an account, you consent to the processing of your personal data as described in the Privacy Policy, including the use of your information for identity verification, transaction processing, security monitoring, and regulatory compliance purposes. 23rd will not sell or disclose your personal information to third parties for marketing purposes without your explicit consent. All data is handled in accordance with applicable Philippine data protection standards. Members have the right to request access to, correction of, or deletion of their personal data by contacting the support team, subject to any retention obligations required by law. For full details on how your information is managed, please review the Privacy Policy page.

7. Platform Availability and Service Changes

23rd aims to provide continuous availability of its mobile platform and website, but does not guarantee uninterrupted access at all times. Scheduled maintenance, technical upgrades, or circumstances beyond the platform's reasonable control — including network outages, regulatory changes, or force majeure events — may result in temporary unavailability of some or all services. 23rd will make reasonable efforts to notify members of planned maintenance in advance where possible. The platform reserves the right to modify, add, or remove features, games, sports events, promotions, or payment methods at any time, and will update these Terms and Conditions to reflect any material changes. Continued use of the platform after any such changes constitutes acceptance of the updated terms. Members are encouraged to review this page periodically to stay informed of the current terms governing their account.

8. Dispute Resolution

If you have a concern or dispute relating to your account, a transaction, a promotional outcome, or any other aspect of your experience on 23rd, you are encouraged to contact the support team in the first instance with full details of the issue. The team will aim to investigate and respond in a timely manner using clear Philippine English. Where a dispute cannot be resolved at the support level, 23rd operates an internal escalation process that will be communicated to the member in writing. All disputes are reviewed impartially and in accordance with these terms. Records of account activity, transaction logs, and game outcomes maintained by 23rd's systems are considered the authoritative source of truth in any dispute unless a clear technical error is demonstrated. Members must raise disputes within 30 days of the event giving rise to the concern; claims submitted after this period may not be eligible for review.

9. Amendments to These Terms

23rd reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, members will be notified through the platform or via the contact details associated with their account, and the updated terms will be published on this page with a revised effective date. It is your responsibility as a member to review the current terms regularly, as continued use of the platform after any amendment constitutes acceptance of the revised Terms and Conditions. If you do not agree with a material change to the terms, you should stop using the platform and contact the support team regarding your account. Historical versions of these terms are not maintained publicly but may be provided upon request for dispute resolution purposes. These terms are written in Philippine English and are intended to be understood by adult members in the Philippines without requiring legal expertise.

Questions About These Terms?

If any part of these Terms and Conditions is unclear, the FAQ section has detailed answers in plain Philippine English covering accounts, payments, promotions, and responsible gaming. You can also create a free account now to explore the full 23rd platform, or log in if you are already a member.